Case Studies & Testimonials
A reputation for leadership and delivering innovative products to meet clients’ needs is Strategic Link’s most prized asset. See why hundreds of clients have turned to Strategic Link for service-driven lending to achieve their business goals.
Case Studies
A client from the banking industry approached Strategic Link for help with offering lending products inside a chain of retail locations. As the financial institution faced challenges from out of area CRA requirements, the client needed to create a new lending platform to offer retailers. Strategic Link leveraged proprietary lending software and operational constructs to provide not only a lending platform, but also opportunities to improve the financial institution’s online marketing, underwriting, customer service, and technology infrastructure.
A state-based lender required help in creating an online version of its brick and mortar business. As veterans of the online world realize, many times the online experience is much different from the physical storefront experience, even though the product may be similar. The team at Strategic Link designed a new process flow and developed technologies, policies and procedures, benchmarks and a comprehensive online strategy aimed at driving volume. The client learned to leverage cost savings in a virtual world, and discovered the “cost of goods sold” unique to digital. In the end, the client created a new channel of distribution and drove volume for a successful product with a higher margin.
Loan Management System (LMS) Testimonials
“We have been able to implement a stabilized program quickly, while significantly reducing our costs. The support team has allowed us to focus on the growth of our core business, marketing and servicing short-term loans on behalf of a financial institution.”
“The LMS is a very easy system to use. Most of my employees can learn the system in two or three days.”
“The LMS provides the necessary tools for us to run our business efficiently, but more importantly the follow-up technical support and advanced functionality is second to none.”
“They did a good job of using the feedback of their clients to create enhancements in the system that benefit more than just the individual merchant.”
“The implementation team was instrumental in assisting me in the development of my new call center. They knew exactly how to set up the system specifically for business and worked above and beyond the call of duty to ensure that I was operating in the best manner possible. Above the complete system the value is the industry experience offered.”